In my ideal management world, a review is simply a documentation of well-known facts, your performance over the year. It also contains constructive advice and insight regarding how your boss believes you can improve on that performance. My dream is that you already know all of this information because you’ve been getting year-round feedback from […]

The way around it, I think, is to set expectations early and often. If you’re going to give me your phone number, you better answer it. If you’re going to offer a warranty, you better honor it. If you position yourself as a company with real people eager to make every single person happy–you better […]

What’s worse, because they aren’t tasked with understanding how people in different parts of a company do their jobs, IT managers often can’t appreciate how profoundly certain tools can improve how we work. Why corporate IT should unchain our office computers. – By Farhad Manjoo – Slate Magazine. At first glance, this article made me […]

When you have someone who is willing to accomplish A without worrying about B and C, they will almost always defeat you in accomplishing A. Online, of course, this often leads to doom, since there are many organizations that are willing to get big at the expense of revenue, or writers willing to be noticed […]